Orthodontic Emergency Resources
Official Statement
OUR OFFICE IS CLOSED BY GOVERNMENT MANDATE DUE TO COVID-19. TO HELP AVOID EMERGENCIES DURING THIS TIME PLEASE STAY AWAY FROM ANY HARD, CRUNCHY AND/OR STICKY, CHEWY FOODS/CANDIES. THIS WILL MINIMIZE THE EMERGENCIES YOU MAY EXPERIENCE.
IF YOU HAVE AN EMERGENCY SUCH AS A BRACKET OFF OR A POKING WIRE – FOR YOUR CONVENIENCE PLEASE WATCH THE FOLLOWING VIDEOS BEFORE CALLING THE EMERGENCY PHONE NUMBER! THANK YOU.
How To Open And Close a Damon Bracket Door
How To Clip Archwire, Slide Archwire & Remove Bracket
How to Address Additional Issues
1. IF YOUR RUBBERBAND HOOK COMES OFF: YOU CAN CONTINUE TO WEAR RUBBER BANDS BY PLACING RUBBER BAND AROUND BRACKET WING. IF THIS DOES NOT WORK FOR YOU, YOU MAY STOP WEARING RUBBER BANDS FOR BOTH SIDES UNTIL WE RE-OPEN TO SEE PATIENTS.
2. IN THE EVENT YOU RUN OUT OF RUBBER BANDS: PLEASE EMAIL US (WEMMERFAMILYORTHODONTICS@GMAIL.COM) WITH YOUR FULL NAME, HOME ADDRESS, AND RUBBERBAND SIZE TO GET RUBBER BANDS MAILED TO YOU. YOU MAY ALSO STOP RUBBER BAND WEAR UNTIL WE RE-OPEN FOR PATIENTS.
3. IF INVISALIGN ATTACHMENT COMES OFF: CONTINUE TO WEAR INVISALIGN TRAY THAT YOU ARE CURRENTLY IN. DO NOT MOVE FORWARD TO NEXT SET OF INVISALIGN TRAYS. EMAIL US @ (WEMMERFAMILYORTHODONTICS@GMAIL.COM) WITH YOUR FULL NAME, DATE OF BIRTH, AND INVISALIGN TRAY NUMBER THAT YOU ARE CURRENTLY IN. ONCE WE ARE RE-OPEN TO PATIENTS, WE WILL CALL YOU TO REPLACE YOUR INVISALIGN ATTACHMENT.
4. IF BONDED RETAINER ADHESIVE IS LOOSE OR COMES OFF COMPLETELY: PLEASE WEAR YOUR CLEAR REMOVABLE RETAINER DAY & NIGHT (24/7). NO EATING OR DRINKING WITH REMOVABLE RETAINER IN. IF YOU DO NOT HAVE A CLEAR REMOVABLE RETAINER, PLEASE EMAIL US @ (WEMMERFAMILYORTHODONTICS@GMAIL.COM) WITH YOUR FULL NAME, PHONE NUMBER, AND RETAINER ISSUE, AND WE WILL CALL YOU WHEN WE REOPEN TO SCHDULE AN APPOINTMENT. PLEASE BE PATIENT WITH US DURING THIS TRYING TIME, AS THIS IS NOT CONSIDERED A TRUE EMERGENCY PER THE GOVENOR’S MANDATE ON COVID-19.
